Frequently Asked Security Questions
Most frequent home security questions and answers from our customers
What is CCTV, and how does it work?
CCTV stands for Closed-Circuit Television. It's a system of cameras and monitors used for surveillance and security. Cameras capture video, which is then displayed on monitors in a closed network.
What types of cameras are available for CCTV systems from SAS Security?
As accredited Hikvision Installers we supply and install Hikvisons high quality range of cameras. Hikvision offers various CCTV cameras:
- Dome & Bullet Cameras: Compact and versatile.
- PTZ Cameras: Allow remote pan, tilt, and zoom.
- Thermal & Fisheye Cameras: For unique applications.
- DarkFighter Cameras: Capture color in low light.
- Covert & Specialty Cameras: Discreet and tailored for specific needs.
Can I access CCTV footage remotely?
Absolutely, with Hikvision's user-friendly smartphone app, accessing your CCTV footage remotely has never been easier. The Hik-Connect app allows you to view live video feeds, review recorded footage, and manage your surveillance system from anywhere using your smartphone. Its intuitive interface and straightforward controls make it accessible for users of all technical levels. Whether you're at work, on vacation, or simply away from your property, you can stay connected to your security system, providing peace of mind and real-time monitoring at your fingertips.
What should I consider when installing CCTV cameras outdoors?
When installing outdoor CCTV cameras, it's essential to consider a few key factors. Firstly, choose cameras that are weatherproof and durable. Proper camera positioning and mounting are vital to ensure effective coverage while preventing tampering. Adequate lighting in outdoor areas can greatly improve camera performance. For expert advice and tailored solutions, SAS Security offers free site surveys to recommend the best camera options for your specific needs, making the installation process easier and more effective.
What are the legal requirements and considerations for installing CCTV on private property?
Under UK data protection law, using recording equipment like CCTV or smart doorbells to capture video or sound recordings outside one's property boundary is not inherently in breach of data protection regulations. However, it is recommended that individuals aim to position their CCTV cameras in a way that avoids capturing their neighbors' homes, gardens, shared areas, or public streets, although practical constraints may make this challenging. When individuals do record images and audio beyond their property boundaries, they are advised to assess the intrusiveness of their activities. If possible, they should consider repositioning their cameras or applying filters or privacy blocks to mitigate intrusiveness. It's important to note that data protection laws do apply in such circumstances, and there are guidelines to follow, even though enforcement may prove challenging.
Do you offer on-site training for homeowners to use and manage Hikvision cameras effectively?
At SAS Security, we take pride in offering a comprehensive security solution, and that includes ensuring homeowners are well-equipped to use and manage their Hikvision cameras effectively. Every installation we undertake goes beyond just setting up the system. It includes a personalised demonstration and on-site training to equip homeowners with the knowledge they need to maximise the benefits of their CCTV system. We understand that technology can sometimes be intimidating, so our expert team is dedicated to making sure you feel confident in using your Hikvision cameras. We're here to answer your questions, address any concerns, and ensure you're in control of your home security. With SAS Security, it's not just about the equipment; it's about your peace of mind."
How many CCTV cameras does a house need?
The number of CCTV cameras a UK house needs depends on the property's size, layout, and security objectives. A typical recommendation is to cover key entry points, such as front and back doors, and strategic areas like the driveway, main living areas, and back garden. A small to medium-sized house may require 4-6 cameras for comprehensive coverage. However, larger properties or those with unique features may need more cameras. It's essential to conduct a security assessment to determine the ideal camera placement and quantity to meet your specific needs.
For businesses, the number of CCTV cameras required can vary significantly based on the size and nature of the establishment. Small businesses might suffice with 4-8 cameras, focusing on entrances, cash registers, and main areas. In contrast, larger commercial properties, warehouses, or manufacturing facilities could require a more extensive network of cameras, potentially needing 16-100+ cameras. The exact camera count depends on the business's security priorities, layout, and surveillance goals, making a professional security assessment essential to determine the optimal camera quantity.
Can you explain the advantages of Hikvision cameras compared to other brands?
SAS Security utilises Hikvision cameras as they offer a multitude of advantages that align with our commitment to providing the best security solutions to our valued customers. Hikvision's reputation for high-quality imaging ensures crystal-clear surveillance footage, crucial for effective security monitoring. Their extensive range of camera types, including PTZ, bullet, and dome, caters to diverse applications, allowing us to tailor our installations to specific needs. Hikvision cameras are renowned for their reliability and durability, making them suitable for both indoor and outdoor use, even in challenging weather conditions. Their advanced features like motion detection, night vision, and smart analytics enhance security capabilities. Importantly, Hikvision cameras are competitively priced, offering cost-effective solutions. Coupled with Hikvision's strong local presence in the UK, providing easy access to spare parts and quick maintenance services, this makes them an ideal choice for SAS Security in delivering robust security solutions.
Which alarm system brand, Texecom or Ajax, do you recommend, and what are the key differences between the two?
At SAS Security, we take pride in being accredited Texecom and Ajax Installers, and both brands offer exceptional alarm systems. The choice between Texecom and Ajax ultimately depends on your specific security needs. Texecom is a renowned brand with a legacy of robust, feature-rich systems that are highly customisable, making them ideal for comprehensive security solutions. On the other hand, Ajax is known for its cutting-edge wireless technology, simplicity, and sleek design, making it a great choice for users seeking a modern, user-friendly alarm system. We recommend both brands, and we'll work closely with you to understand your requirements and suggest the best fit based on your preferences and property characteristics. Your peace of mind is our priority, and our expertise ensures that you get the right alarm system for your unique needs.
Can you explain the features and capabilities of the alarm systems, including remote access and smartphone control?
Certainly, at SAS Security, we take pride in the advanced features and capabilities of the alarm systems we offer, including remote access and smartphone control. Both Texecom and Ajax systems provide remote access through user-friendly mobile apps, allowing you to monitor your property's security from anywhere. With these apps, you can arm and disarm your alarm, receive real-time notifications, and check the status of your system remotely. Smartphone control not only enhances convenience but also grants you peace of mind. We'll walk you through the details of these features during our consultation, ensuring you have a thorough understanding of how to utilise them effectively. Your control and accessibility are paramount to us, and we're committed to delivering alarm systems that offer the highest level of security and convenience.
Can the alarm system be integrated with other security components, such as CCTV cameras or access control systems?
We excel in ensuring that our alarm systems are seamlessly integrated with other security components such as CCTV cameras and access control systems. This integration provides a comprehensive security solution for your property, allowing for enhanced protection and control. By linking alarm systems with other security elements, you gain a more robust and interconnected security infrastructure. Our expertise in integration ensures that all components work in harmony, and we can offer guidance on how to maximise the benefits of this comprehensive security setup. Your security needs are our top priority, and we are dedicated to delivering tailored solutions that provide peace of mind and convenience.
What do you recommend for homeowners looking to upgrade their existing alarm systems for enhanced security and modern features?
Of course, at SAS Security, we offer comprehensive security assessments to determine the most suitable alarm system for your property. Our professional evaluations take into account various factors, including the layout of your property, potential vulnerabilities, and your specific security requirements. This service is provided at no additional cost, as we believe in delivering customised solutions that cater to your unique needs. During the assessment, we'll work closely with you to identify the most effective alarm system, ensuring it aligns perfectly with your security goals. Your peace of mind is our priority, and our security assessments are designed to help you make informed decisions that bolster your property's protection.
What is access control, and how does it enhance security?
Access control is a security system that regulates who can enter or exit a specific area. It enhances security by allowing you to control and monitor who has access to your property, reducing unauthorised entry and potential security breaches.
What are the different types of access control systems?
Access control systems can be categorised into keycard systems, biometric systems (fingerprint or retina scans), keypad or PIN systems, and proximity card systems, each with unique features and levels of security.
Can access control systems integrate with other security systems?
Are access control systems suitable for both residential and commercial properties?
Yes, access control systems are versatile and can be tailored to suit the security needs of both residential and commercial properties, providing effective control over who enters your premises.
Do I need professional installation for my security system?
At SAS Security, while we acknowledge the availability of DIY security solutions, it's important to note that these systems can lead to significant problems if not installed correctly. They often use components of lower quality, which may compromise the effectiveness of your security. Even minor installation errors can create vulnerabilities that may go unnoticed until a security breach occurs. To avoid these potential issues, we strongly recommend professional installation. Our experts not only ensure proper setup and integration but also use high-quality components, guaranteeing that your security system functions optimally and provides the protection you need. Your security is too important to leave to chance, and professional installation is the best way to safeguard your home or business effectively.
Can I upgrade or expand my security system in the future?
Absolutely, one of the advantages of security systems from Hikvision, Ajax, and Texecom is their scalability. Whether you choose Hikvision's CCTV cameras, Ajax's wireless alarm systems, or Texecom's robust security solutions, they are designed to accommodate future expansions and upgrades. As your security needs evolve, you can easily integrate additional cameras, sensors, or components to enhance your system's coverage and capabilities. The flexibility of these systems ensures that you can adapt and grow your security infrastructure to meet changing requirements, providing a future-proof solution for your home or business.
What's the difference between wireless and wired security systems?
Is there a warranty for security system equipment and installation?
The specific warranty coverage can vary between manufacturers.
For Hikvision systems, they usually come with a manufacturer's warranty that covers the equipment. Hikvision's warranties often range from 2 to 3 years, depending on the product.
Ajax offers a 2-year manufacturer's warranty on their security system components, providing coverage for their high-quality wireless alarm equipment.
Texecom, known for robust security solutions, also provides a 2-year manufacturer's warranty on their security equipment, ensuring the reliability of their systems.
As a local business, SAS Security takes great pride in being a part of your community. We understand the importance of being there for our neighbours, which is why we're just a phone call away. We're committed to ensuring our customers' happiness with their installations, and if any issues arise, we're always ready to address and resolve them promptly. Your peace of mind and the security of your property are our top priorities, and being a local business means we're always accessible and dedicated to providing you with the best service and support.
Still Have Questions or Need Assistance?
We’re here to help! If you have any other questions, need further information, or require personalised guidance, please don’t hesitate to get in touch with our expert team.
Your security and peace of mind are our top priorities. Contact us, and we’ll be more than happy to assist you.